Chris Collins

DEALERSHIP SERVICE DEPARTMENT TRAINING FOR LASTING RESULTS

Overview

Chris Collins teaches service managers and service advisors a step-by-step relationship based system to increase sales and improve the customer experience and earn “customers for life”. This is achieved through a combination of Chris Collins On Demand video based training and live in person classroom training conducted by a Chris Collins certified instructor.

Course Outline

Fixed Ops Mental Overhaul

Service managers in this course will learn to set clear personal and department goals in this course.

Fixed Ops Financial Training

Service managers will learn how to read a financial statement and will learn how to achieve..

Service Drive Judo

Managing the flow of traffic coming into a service drive is a challenge, bottlenecks in flow must be

Price Details

Total Duration: 12 months.
Course Hours: 8 in-person classroom training sessions (8 hours each) =64 hours
0.5 hours online training per module (8 modules) = 4 hours

Total Hours: 64 Hours

Delivery Method: Training is delivered through a combination of in-person training sessions, scheduled throughout a 12-month period and delivered both in-person classroom training, and online video based training sessions.

Course Capacity: Maximum of 30 participants

Cost:
2-4 trainees=$5,000 CAD per person
5-7 trainees=$4,500 CAD per person
8-11 trainees=$4,000 CAD per person
12+ trainees=$3,500 CAD per person