Vicki Johns

Vicki Johns is a Coach who works with Service Advisors and Managers by person to person coaching and in person training. She shows passion to her clients and passes on the knowledge she has received. Vicki was born and raised with the auto industry in her blood as both of her parents were in the […]

Steve Steinert

Steve is a trainer, coach, technician, and service instructor whose passion is utilizing his experience, drive, and qualifications to lead automotive dealerships to build excellence, cultivate top performers, and exceed targets through proven strategies and operations by implementing the Chris Collins’ system for Fixed Ops. Steve has worked in the dealership world for the last […]

Christian Lafferty

Christian Lafferty is a Service Coach and Instructor who works with Service Advisors, Managers, and Dealer Owners. He guides them with his passion and knowledge through hands on training during dealership visits to build a lifetime of change. Initially, Christian worked at a dealership that signed a contract with Chris Collins. He had unlimited access […]

Chris Hogland

Chris Hogland is a Service Performance Coach, Trainer and Instructor who works with Service Advisors and Managers with hands on coaching visits, in person training and as a group course instructor. Chris has over 17 years of fixed operations experience with progressive growth from Master Technician to Parts and Service Director of a multimillion-dollar luxury […]

Brandon Henderson

Brandon is a trainer, coach, technician, and service instructor whose passion is utilizing his experience, drive, and qualifications to lead automotive dealerships to build excellence, cultivate top performers, and exceed targets through proven strategies and operations by implementing the Chris Collins’ system for Fixed Ops. Brandon has worked in the dealership world for the better […]

Grant Miles

Grant Miles is a trainer, coach, and production expert who works with advisors, managers, and technicians to maximize performance. Throughout all aspects of training, Grant is a consummate professional. He excels in being on the drive, in the classroom, and in one-on-one sessions. His interactive approach to coaching provides compassionate yet challenging guidance. Grant has […]

Cliff Honeycutt

Cliff is a trainer, coach, and a service instructor whose passion is utilizing his experience, drive, and qualifications to lead automotive dealerships to build excellence, cultivate top performers, and exceed targets through proven strategies and operations by implementing the Chris Collins system for Fixed Ops. Cliff has worked in the dealership world for over 25 […]